Contact Centre
Home »
Overview
NQF Level 2
The Contact Centre industry is now becoming the next knowledge worker industry.
This qualification serves as the entry-level qualification into Contact Centre operations and management.
This qualification allows the learner to work towards a nationally recognised whole qualification.
The qualification will allow both those in formal education and those already employed in Contact Centre organisations access, due to its flexibility.
OUR RELATED COURSES
CompTIA Cybersecurity Analyst (CySA+)
This course focuses on defence and teaches the skills needed to apply behavioural ...
Read More Short Courses | Cybersecurity
CompTIA Security+
Security+ emphasizes hands-on practical skills, ensuring the security professional is better prepared to problem-solve ...
Read More Short Courses | Cybersecurity
CompTIA Network+
Security+ emphasizes hands-on practical skills, ensuring the security professional is better prepared to problem ...
Read More Short Courses | PC Technician
CompTIA A+ Core1 and Core2
CompTIA A+ certified professionals are proven, problem solvers. They support today’s core technologies ...
Read More Short Courses | PC Technician
MCSA Microsoft Certified Solutions Associate
A Microsoft Certified Solutions Associate is a certification programme intended for people who seek entry-level ...
Read More Short Courses | Networking & Systems Administartion
Databasing Short Course
Database Management provides the foundation you need for a career in database development and ...
Read More Short Courses | Networking & Systems Administartion
Microsoft SQL Server
Databasing SkillsProgramme with SQL This skills programme is for anyone interested to start ...
Read More Programming & Web Development, Short Courses | Programming & Web Development
Python
Python is an interpreted, high-level, general-purpose programming language.
Read More Short Courses | Programming & Web Development
Website Creation Short Course
Website creation will teach you how to prepare content for the Web. You ...
Read More Short Courses | Programming & Web Development
Certiport
With a focus on younger demographics, the IC3 Spark certification addresses the same ...
Read More Short Courses | Digital Literacy & Computer Skills
CompTIA ITF+
CompTIA IT Fundamentals (ITF) is an introduction to basic IT knowledge and skills that ...
Read More Short Courses | Digital Literacy & Computer Skills
MS OFFICE
Suite of products developed by Microsoft Corporation that includes Microsoft Word, Excel, Access, ...
Read More Short Courses | Digital Literacy & Computer Skills
Conduct Team Meeting
In order for a group to function effectively, participants must be working toward accomplishing ...
Read More Short Courses | Digital Literacy & Computer Skills
Research
When researching a topic it is important to understand how to perform your ...
Read More Short Courses | Digital Literacy & Computer Skills
Writing A Business Report
Simply stated, a business report conveys information to assist in decision making. Some ...
Read More Short Courses | Digital Literacy & Computer Skills
Office Administration
This qualification prepares the qualified learner for researching and creating content using MS ...
Read More Qualifications, Short Courses, Skills Programme Courses | Computer Skills
MICROSOFT ACCESS ADVANCED
Career Opportunities Administration clerksdata capture and financial assistants. Curriculum Querying with SQLAdvanced queriesMacrosAdvanced MacrosImporting, ...
Read More Networking & Systems Administration, Short Courses | Networking & Systems Administartion
MICROSOFT ACCESS BASIC
Career Opportunities Administration clerksdata capture and financial assistants. Curriculum Databases and TablesFields and recordsData ...
Read More Networking & Systems Administration, Short Courses | Networking & Systems Administartion
MICROSOFT ACCESS INTERMEDIATE
Career Opportunities Administration clerksdata capture and financial assistants. Curriculum Getting Started with AccessWorking with ...
Read More Networking & Systems Administration, Short Courses | Networking & Systems Administartion
MICROSOFT EXCEL ADVANCED
Career Opportunities Administration clerksdata capture and financial assistants. Credits : 4 Curriculum Logical ...
Read More Networking & Systems Administration, Short Courses | Networking & Systems Administartion
MICROSOFT EXCEL BASIC
Career Opportunities Administration clerksdata capture and financial assistants. Credits : 4 Curriculum Entering ...
Read More Networking & Systems Administration, Short Courses
MICROSOFT EXCEL INTERMEDIATE
Career Opportunities Administration clerksdata capture and financial assistants. Credits : 4 Curriculum Using ...
Read More Networking & Systems Administration, Short Courses | Networking & Systems Administartion
MICROSOFT POWERPOINT ADVANCED
Career Opportunities AdministratorOffice Management Credits : 5 Curriculum Customizing PowerPointCustomizing SmartArt graphics, tables ...
Read More Networking & Systems Administration, Short Courses | Networking & Systems Administartion
MICROSOFT PROJECT
Learning programming that will lead you to a greater understanding of applying a ...
Read More Microsoft Courses, Short Courses
MICROSOFT WORD
Career Opportunities Office Administration Credits : 7 Curriculum The students will learn about ...
Read More Microsoft Courses, Short Courses
MICROSOFT WORD BASIC
Career Opportunities Administration clerksdata capture and financial assistants. Credits : 3 Curriculum The ...
Read More Microsoft Courses, Short Courses
MICROSOFT WORD INTERMEDIATE
Career Opportunities Office Administration Credits : 5 Curriculum Styles and OutlinesSections and columnsFormatting ...
Read More Microsoft Courses, Short Courses
New Venture Creation
Start and Grow Your Business with a National Certificate in New Venture Creation ...
Read More Qualifications, Short Courses, Skills Programme Courses
OUR CLIENTS
