Start your ICT Technical Support Career Journey
ICT TECHNICAL SUPPORT JOURNEY
Technical
Support
1 year course
NQF 4 Qualification
Job Roles
Help Desk Officer
Computer Technician
Network Technician
Desktop support analyst
System
Development
1 year course
NQF 5 Qualification
(if desired, this is an
add-on course)
Job Roles
System Analyst
System Designer
System Developer
Web Development & Design
Computer Programmer
CompTIA A+
CompTIA A+ Core 1 and Core 2 is an internationally recognized course
Job Roles
Data Support Technician
Desktop Support Administrator
End User Computing Technician
Help Desk Technician
System Support Specialist
Service Desk Analyst
Technical Support Specialist
Field Service Technician
Associate Network Engineer
CompTIA N+
CompTIA Network+ is an internationally recognized course
Job Roles
Junior Network Administrator
Network Field Technician
IS Consultant
Network Field Engineer
Computer Technician
Help Desk Technician
System Engineer
Network Support Specialist
Network Analyst
CompTIA Security+
CompTIA Security+ is an internationally recognized course
Job Roles
Systems Administrator
Network Administrator
Security Administrator
Security Consultant
Security Specialist
Levels we offer
Level 1
Courses
Basic ICT
Basic Robotics
Basic Coding
Level 2
Courses
NQF 3
End User Computing NQF:3
Microsoft Skills Programmes
Level 3
Courses
NQF:4
Technical Support NQF 4
System Development NQF 4
Contact Centre NQF 4
Skills programme in networking
Skills programme in call centre
Skills programme in PC technician
Skills programme in Business Writing
Skills programme in project management
CompTIA A+
CompTIA N+
Level 4
Courses
System development NQF:5
System Support NQF:5
CompTIA Cybersecurity
CompTIA Security+
Level 5
Courses
NQF6
Business Analysis